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Cheltenham Nursing & Rehab Center Complaints

Cheltenham Nursing & Rehab Center Patient Concerns

Failed to Keep Complete & Accurate Records

The Medicare inspection conducted on 5/13/2022 revealed the facility failed to ensure clear, accurate recordkeeping and communication between the nursing home and dialysis center. Two residents of the sample surveyed required dialysis services. The records for both residents were incomplete. No changes in health, condition, physician’s orders, or medication were recorded.

Failure to Supervise Patients

According to the 7/19/2021 Medicare report, inspectors found that two residents identified as elopement risks were not properly supervised to ensure their and other residents’ safety. Neither resident was given a Wanderguard device to help monitor and prevent elopement. On several occasions, one resident was found pacing the hallway and entering other residents’ rooms, clearly agitated. On more than one occasion, both residents were able to leave the facility. These elopement events involved climbing gates and crossing busy roads where the residents could have been hurt.

Failure to Ensure Food Safety for Residents

During the Medicare inspection conducted on 5/13/2022, inspectors found food was improperly stored and kitchens used to prepare food for residents was not cleaned. Pie shells were left open in the freezer, posing a health hazard. Black, baked on food was found inside the ovens, violating both health and safety guidelines. Dust and black dirt were found on the ductwork over the hot food production area.

Cheltenham Nursing & Rehab Center is a 1-Star Facility

Medicare bases the overall rating of Cheltenham Nursing and Rehab Center on its performance in three areas: health inspections, staffing, and quality measures. Cheltenham Nursing and Rehab Center only received one star out of five.

Federal Violations & Penalties Against Cheltenham Nursing & Rehab Center

The federal government fined Cheltenham Nursing and Rehab Center $51,620.00 in 2020, 2021, 2022. There were seven complaint surveys that resulted in citations and five health citations in the last three years.

About Cheltenham Nursing & Rehab Center

Cheltenham Nursing and Rehabilitation Center is a nonprofit short-term and long-term care facility with 255 beds participating in Medicare and Medicaid.

Contact Information for Cheltenham Nursing & Rehab Center

Cheltenham Nursing and Rehab Center is located at 600 W Cheltenham Avenue, Philadelphia, PA 19126.

If Your Loved One Experienced Patient Abuse or Neglect, Speak with an Attorney at MSW Law Group

Your loved one has the right to daily living in a safe, clean, home-like environment, receive appropriate assistance with personal needs, and receive the medical treatment they need. If your loved one is being neglected or abused at Cheltenham Nursing and Rehab Center, call our patient abuse lawyers at MSW Law Group for help.

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